The Air Charter Safety Foundation (ACSF) recently hosted an enlightening webinar titled “Unlocking Aviation Safety: Practical Tools and Insights for Operators.” Industry experts Suzette Rash (FAA), John Cox (Aviation Safety Compliance), Krister Genmark (Web Manuals), and Bryan Burns (ACSF) shared actionable strategies for implementing Safety Management Systems (SMS) and preparing for the FAA’s 2027 Part 5 requirements.
If you couldn’t attend the webinar, we encourage you to watch the full replay on our website. In the article we’ve captured, in a Q&A-style recap, some of the key insights from the session.
Q&A Highlights
Q1: Why is SMS implementation essential, and how should operators begin preparing for Part 5 compliance?
John Cox (Aviation Safety Compliance):
“SMS formalizes the safety steps most operators already take but adds structure, accountability, and continuous improvement. Starting early is critical—don’t wait until the last minute. Operators should begin with a gap analysis to identify where they stand compared to Part 5 requirements. From there, they can design a scalable SMS that fits their unique operation.”
Suzette Rash (FAA):
“You have to design the safety management system that fits your organization. The regulation outlines the requirements for an SMS, but every organization needs to ask, ‘What fits me best?’ Perform a gap analysis to determine what you already have in place and what you still need. Then, design your system to meet Part 5 requirements and submit a declaration of compliance when you’re ready.”
Q2: What role does senior leadership play in SMS success?
Suzette Rash (FAA):
“The accountable executive is key. They must ensure resources are available for implementing and maintaining the SMS. While they don’t need to manage day-to-day details, they’re responsible for overseeing risk management and ensuring corrective actions are effective.”
John Cox (Aviation Safety Compliance):
“Without senior management support, SMS will fail. Leadership sets the tone for culture and commitment to safety. It’s about showing that safety is not just a cost—it’s an investment in your operation and its longevity.”
Q3: How can smaller operators implement SMS effectively with limited resources?
Bryan Burns (ACSF):
“We’ve developed tools like IAS Lite and the Member Assistance Program to help smaller operators. These programs simplify the process, offering templates, coaching, and step-by-step guidance. SMS isn’t one-size-fits-all, so we tailor solutions to each operator’s specific needs.”
John Cox (Aviation Safety Compliance):
“Smaller operators often think SMS is too complex, but starting with basic steps—like documenting existing safety practices—can make it manageable. ACSF’s resources provide practical guidance, helping operators build a solid foundation.”
Q4: How does the FAA approach oversight of SMS compliance?
Suzette Rash (FAA):
“After you declare compliance, the FAA’s oversight focuses on performance. We assess how SMS integrates into all areas, such as training and ground operations, and whether risks are identified and mitigated effectively. While we don’t approve SMS manuals, we review processes to ensure they meet Part 5 requirements.”
Q5: Why is safety culture critical to SMS, and how can operators foster it?
Suzette Rash (FAA):
“Safety culture is the foundation of a successful SMS. Reporting systems should encourage participation without fear of reprisal. A strong culture focuses on improvement rather than blame, ensuring everyone feels responsible for safety.”
Bryan Burns (ACSF):
“Culture drives everything. Senior management must lead by example, making safety part of daily operations. From leadership to line staff, everyone has a role in maintaining safety, and that shared commitment creates a unified safety culture.”
Krister Genmark (Web Manuals):
“Culture needs to be reflected in everything, even your documentation. If your manuals don’t prioritize safety, it won’t be a priority in your organization. Safety needs to be embedded in all areas of your operation—not just in words, but in actions.”
Q6: What advice do you have for operators already participating in voluntary SMS programs?
Suzette Rash (FAA):
“Don’t assume your voluntary program fully meets Part 5 requirements. Perform a gap analysis to identify changes needed to align with the updated standards, such as incorporating a code of ethics and addressing interfaces with external organizations. Ensure your system reflects these updates before submitting your declaration of compliance.”
The webinar underscored the importance of early preparation, senior leadership involvement, and a strong safety culture in implementing SMS. With tools like ACSF’s IAS Lite, Member Assistance Program (MAP) and FAA guidance, operators have access to resources that make Part 5 compliance achievable while enhancing their overall safety performance.
Want to learn more? Visit ACSF’s Webinar Page for the full session recording and additional resources.
